Privacy Policy & Terms of Service
Last Updated: January 2026 · Maango Agri-Tech Pvt. Ltd., Aligarh, Uttar Pradesh, India
🔒 Maango is committed to your privacy and data security. We use enterprise-grade encryption to protect all user data.
1. Information We Collect
We collect the following information to provide secure marketplace services:
- Registration data: Name, email, mobile number, city/district
- KYC documents: Aadhaar, PAN, Voter ID, or Driving License numbers
- Business/farm details provided voluntarily
- Transaction and communication metadata
- Usage data to improve platform experience
2. How We Use Your Data
Your data is used exclusively for:
- Identity verification and fraud prevention
- Connecting buyers with verified farmers and experts
- Enabling encrypted peer-to-peer communication
- Sending service notifications and security alerts
- Improving AI-powered farming recommendations
3. KYC Document Security
All KYC documents uploaded on Maango are:
- Transmitted via TLS 1.3 encrypted connections
- Stored in access-controlled cloud storage buckets
- Never shared publicly or sold to third parties
- Accessible only by authorized Maango compliance staff
- Subject to deletion on verified account closure request
Submitting fake or fraudulent documents will result in immediate permanent account suspension and may be reported to relevant authorities.
4. Escrow & Smart Contracts
Contracts drafted on this platform represent binding digital agreements between registered parties. The escrow system ensures:
- Funds or milestones remain locked until verified by a registered Expert
- All contract metadata is stored immutably in our secure database
- Disputes are mediated by our verified Expert network
5. Data Retention
We retain your data for as long as your account is active or as required by Indian law (typically 7 years for financial records). You may request data deletion by contacting us at privacy@maango.in.
6. User Responsibilities
By using Maango, you agree to:
- Provide accurate and truthful information
- Not use the platform for fraudulent or illegal activities
- Maintain the confidentiality of your account credentials
- Report suspicious activity to support@maango.in
7. Third-Party Services
Maango uses the following third-party services, each governed by their own privacy policies:
- Google Firebase — Authentication and real-time database
- Supabase — PostgreSQL database and secure file storage
- Google Gemini AI — Agricultural knowledge and AI chat features
- Google Fonts — Typography rendering
8. Contact Us
For any privacy concerns, data requests, or legal inquiries:
- Email: privacy@maango.in
- Support: support@maango.in
- Address: Maango,India